Effective Date: 08/04/2025

Welcome to Mototo! These Terms of Service (“Terms”) govern your use of the Mototo mobile applications and services (“the Platform”) provided by Mototo LLC (“Mototo,” “we,” “our,” or “us”).

By accessing or using Mototo, you agree to be bound by these Terms. If you do not agree, you may not use the platform.

Mototo is a digital platform that connects individuals (“Users”) seeking local delivery services with independent third-party drivers (“Couriers”). Mototo does not provide transportation or delivery services. We are not a logistics company, carrier, or delivery provider. We facilitate connections between Users and Couriers for the exchange of services.

You must be at least 18 years old to use Mototo. By using the app, you represent that:

• You are legally allowed to enter into a contract,
   
• You provide truthful and accurate information,
   
• You will comply with all applicable laws and regulations.
   

If you are a User:

• You agree to provide accurate pickup and drop-off locations.
   
• You will not request the transportation of illegal, dangerous, or restricted items.
   
• You will pay for all services rendered via MotoCash or other accepted methods.
   
• You accept that Couriers are independent contractors and not employees of Mototo.
   

If you are a Courier:

• You are an independent contractor and not an employee, agent, or partner of Mototo.
   
• You are solely responsible for maintaining all required licenses, insurance, and permissions.
   
• You agree to operate safely and professionally.
   
• You must only accept delivery requests that you are capable of fulfilling.
   

• MotoCash is an internal credit system used for transactions within the app.
   
• MotoCash is not real currency and has no value outside the platform.
   
• It cannot be transferred, refunded, or exchanged for cash.
   
• Mototo is not liable for any loss or misuse of MotoCash.
   

• Users agree to pre-authorize payment for all orders.
   
• Couriers receive payouts as agreed upon in the app.
   
• Payment processing is handled through third-party providers such as Stripe.
   

We reserve the right to suspend or permanently disable any account for:

• Violation of these Terms
   
• Fraud, harassment, or unsafe conduct
   
• Attempting to misuse or manipulate the platform
   

Any dispute between you and Mototo will be governed by the laws of the State of New York. You agree to resolve any dispute through binding arbitration or small claims court in New York County, NY, and waive any right to participate in a class-action lawsuit.

To the fullest extent permitted by law, Mototo LLC shall not be liable for:

• Any direct, indirect, incidental, or consequential damages
   
• Loss of property, data, profits, or reputation
   
• Any acts, omissions, or conduct of Users or Couriers
   
• Delays, failed deliveries, or loss due to use of the platform
   

You use the platform at your own risk.

We may update these Terms at any time. Continued use of the platform after changes indicates your acceptance of the new terms. The current version will always be posted at https://mototoapp.com/terms.

Mototo LLC is a technology platform only. We do not employ couriers. All delivery services are provided by independent third-party contractors. By using Mototo, you agree that:

• Mototo does not control or supervise courier activities,
   
• We are not liable for actions or omissions by any courier or user,
   
• Any transaction or engagement between users and couriers is at your own discretion and risk.
   

If you have any questions about these Terms, please contact us:

Mototo LLC
Email: support@mototoapp.com